Check the work. Trust the relationship. Build the pair.

Trade profiles can show categories and services, experience, service area, work galleries, project examples, availability and submitted credentials. Users should still make the checks appropriate to regulated or specialist work.

BuildPair can review submitted credential evidence and show a clear status. A verified item means the submitted evidence passed the relevant BuildPair review workflow; it does not make BuildPair the issuing regulator or guarantee future work.

Where applicable, reviews can be connected to the underlying BuildPair job and completion history. Review manipulation, fabricated experiences and pressure to leave misleading feedback are not permitted.

Public marketplace jobs use outward postcode or location information rather than exposing precise matching coordinates. More detailed location data used for service-radius matching remains server-side.

BuildPair may use automated systems for optional reply suggestions and safety signals such as possible scams, threats or targeted abuse. AI can make mistakes, so generated drafts must be checked by the user and automated flags are not treated as proof of wrongdoing.

BuildPair does not permit illegal content or conduct such as child sexual exploitation or grooming, terrorism content, unlawful hate or threats, stalking or harassment, intimate-image abuse, fraud and scams, unlawful drugs or weapons content, sexual exploitation, cyberflashing or unlawful encouragement of suicide or serious self-harm. BuildPair may restrict or remove content and may warn, restrict or suspend accounts where proportionate.

You do not need a BuildPair account to report suspected illegal or harmful content. The public Report page provides a direct safety-reporting route. Signed-in users can additionally submit an account-linked marketplace report so relevant job, message or account context can be reviewed.

If you believe BuildPair handled a safety report or moderation decision incorrectly, email info@buildpair.co.uk with the relevant report reference, account email or content reference where available and ask for a review. Do not download, copy or email suspected child sexual abuse images or videos. If anyone is in immediate danger, call 999.

For gas, electrical, structural, asbestos and other regulated or specialist work, check the registrations, qualifications, insurance, references and permissions appropriate to the job. BuildPair helps organise information; it does not replace professional judgement or statutory requirements.